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Critical Time Interventions

The Critical Time Intervention model was developed to support vulnerable people through times of transition.  This is especially true of those with entrenched homelessness or those who have experienced recent hospitalisation for mental health difficulties or those leaving prison.  The Critical Time Intervention course demonstrates effective assessment, case management and goal setting in the initial action “transfer” planning stage. The course then builds on this by combining strengths mapping and effective referral processes to engage the client in a supportive network.  This course then examines how well this network is able to support a client independently.   It will then explore key skills necessary to “terminate” support as the client is supported towards autonomous, independent living.

Who is This Course For?

This course will be very helpful to any professionals who work with client with mental health needs and wider complexity such as homelessness that are undergoing transitions in accommodation.  This includes those working with people leaving entrenched homelessness, hospital stays, residential treatment or prison.

Also Available to be Delivered Online?


Yes, Zoom based integration



1 day course (9.30-4.00)

Max Number of Attendees



Resources Needed


Flipchart stand and paper

Any seating arrangement

Method of Delivery


The training course is highly interactive, even during presentations. It uses a wide variety of learning approaches including presentations, pairs and small group work exercises and self-assessment.  The course is also supported with free e-learning and further resources to re-cap, review and refresh learning. 


Course Aims & Objectives

The course will provide a wide range of practitioners with a clear and pragmatic approach to the resettlement of vulnerable clients after periods of long term social exclusion.  


By the end of the course participants will have had opportunities to:

  • Understand the core structure of the approach

  • Develop effective action plans based on the key domains of CTI

  • Practice effective goal setting that increases clients motivation and attainment

  • Map the clients strengths and community assets and make effective referral

  • Work within the three core phases of supported transition



"Really informative and interesting course which i will find very useful in my work as a Peer Mentor. The course was delivered at a really nice pace, with appropriate breaks, and opportunity to look at techniques and interact with other course attendees.."

Peer Mentor


"Excellent training, really focused on positives as opposed to some negatives currently used within our paperwork. Also gives clients realistic hopes/wishes building to exiting treatment."

Engagement Worker ​

"Helpful tools to use in everyday work with the individuals I support"

Substance Misuse Worker

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